Job Title: Ruminant Business Manager
About the Role:
We are seeking a dynamic and motivated professional to develop and maintain sales with a portfolio of key customers. Reporting to the Area Manager, this role is responsible for managing the direct sale of products, offering technical support, communicating new services, and promoting various schemes.
This includes serving as the primary link between our organization and farmer customers, ensuring excellent day-to-day relationships and providing solutions that meet their diverse needs. The role involves overseeing account management activities for the farmers in the portfolio.
Key Responsibilities:
* Engage with a portfolio of farmers to understand their ongoing feed, fertiliser, veterinary, dairy hygiene, and other agricultural needs.
* Respond to technical queries and seek input from specialists as required.
* Identify opportunities to improve farm profitability, sustainability, and milk quality.
* Communicate the results of forage and soil analysis, including nutrient management plans, to farmers.
* Maintain up-to-date and accurate farm data on the CRM system, including details on milk supply, sales, opportunities, and complaints.
* Process orders for products such as feed, fertiliser, veterinary supplies, and ensure timely delivery in line with agreed SLAs.
* Contribute to the development of new products and services by providing feedback to technical and marketing teams.
* Promote adoption of our schemes by explaining the details and resolving any queries.
* Participate in regional representative structures and collaborate with local branch managers to ensure the provision of optimal services.
* Represent us at customer-facing and farmer events, promoting our brand and services.
Key Requirements:
We require a professional with:
* A background in Agricultural Science (advantageous but not essential).
* The ability to demonstrate resilience in a competitive market.
* Strong knowledge of animal health and technical aspects across various categories.
* Proficiency in IT systems, including Microsoft Office and SAP, with the ability to learn other systems.
* Proven experience in sales and customer service, particularly within the agricultural sector.
* Strong knowledge of the local agricultural market.
* The ability to execute commercial plans and meet targets effectively.