Job Description
To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.
Key Contribution Areas
1. Greet customers with a sincere and warm welcome, ensuring they know you are there to help.
2. Ask open questions to understand customers' needs.
3. Recommend, select, and locate the correct merchandise for the customers' needs.
4. Provide information about in-store offers, promotions, and store cards.
5. Receive and process cash and card transactions.
6. Stay updated on the latest trends and product knowledge.
7. Maintain a customer-friendly and customer-focused environment at all times.
8. Guarantee a high level of customer service consistently.
9. Educate and guide customers about Flannels, the brands, and the products we sell.
10. Offer alternatives and suggest add-on sales when appropriate.
11. Ensure store standards are maintained and the store is prepared for the next trading day.
12. Comply with all Flannels policies and procedures at all times.
Qualifications
Skills and Knowledge
* Excellent communication skills.
* Ability to work effectively within a team environment.
* Customer-focused attitude.
Personal Qualities
* High energy level to drive projects to completion.
* Confident and assertive demeanor.
* Positive and enthusiastic with a can-do attitude.
* Passion for fashion retail.
* Professional manner.
* Fashion-conscious and trend-aware.
* Flexible and reliable.
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