Job Title: Operations & Key Accounts Coordinator Location: Rathcoole Department: Operations Contract: Full-time / Permanent Working Hours: Monday Friday, 9am5:00pm Reporting to: Operations Manager About Elis Pest Control Elis is a leading provider of professional pest control services, dedicated to protecting homes, businesses, and organisations across Ireland.
Our team is committed to delivering safe, effective, and reliable pest management solutions supported by strong training, professional standards, and exceptional customer service.
Why Join Elis? Competitive salary and benefits Opportunity to work with an experienced, supportive team Ongoing training, development, and certification pathways A role where your work makes a real impact on client safety and satisfaction The Role We are seeking an Operations & Key Accounts Coordinator to support our Operations team and key client accounts.
This role is central to ensuring smooth day-to-day operations, strong client communication, and service delivery in line with agreed SLAs.
Key Responsibilities Support daily operational coordination of field teams Act as a key point of contact for key client accounts Monitor service delivery against SLAs and support issue resolution Prepare weekly, monthly, and quarterly Power Point reports for key accounts Build and maintain strong, long-term client relationships Analyse customer data to identify service improvements and growth opportunities Handle customer queries and complaints in a professional and solution-focused manner The Ideal Candidate Experience working in a busy, fast-paced team environment Strong communication and interpersonal skills Excellent organisational and planning abilities Analytical mindset with confidence using customer data Proficient in Microsoft Office and planning systems Good geographical knowledge of Ireland Proactive, customer-focused, and detail-oriented How to Apply If you are an organised and customer-focused professional looking to build your career with Elis, we would love to hear from you.
Please apply below with your CV and cover letter.
We look forward to hearing from you.
Skills: Pest Control B License IT Skills