Learning Management System (LMS) Specialist
This role involves collaborating closely with cross-functional teams globally to drive the training process, implement effective training solutions, and resolve requests/needs.
Key Responsibilities:
* Business Partnership: Partner with key stakeholders to assess training needs for their functional area(s); assist in translating these needs into actionable training requirements/solutions.
* Provide LMS and system training to internal stakeholders.
* Collaborate with various functional groups to develop functional-based training programs aligned with role-based curriculums, as required.
* Deliver instruction for local administrators and trainers on the use of learning management systems and troubleshooting errors.
Reporting & Leadership:
* Create and manage corporate job aids and work instructions related to the LMS.
* Support senior colleagues and cover Senior Training Specialist duties for SLMS Training Administrators website – curating content and maintaining site contents and calendar.
* Document training records in learning management systems.
* Provide troubleshooting support for LMS assignments and items for complex issues; Process inquiries related to the LMS as triaged by LMS Coordinator.
Bachelor's degree in Business, Education, Quality, or Human Resources is preferred. At least 2 years of experience working in a global business in a senior role is necessary.