Job Description - Conference and Events Operations Supervisor (HOT0C0W2)
Conference and Events Operations Supervisor
Job Number
HOT0C0W2
Work Locations
Conrad Dublin, Earlsfort Terrace, Dublin 2
WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND'S #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offersmart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country.
Working for Hilton means you are joining an international company with more than 8100 hotels across the globe with countless benefits & career development opportunities such as:
* Travel - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
* Team Member Gym - a dedicated team member gym with free access 7 days a week
* Benefit - Discounted rates for Conrad Team members across a wide range of retailers
* Development - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
* Holidays - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
* Maternity & Paternity - Paid leave for those that qualify
* On shift - complimentary meals on duty
The Role
* Supervise Conference and Events operations
* Communicate and delegate in line with daily function sheets
* Able to work in all areas of Conference and Events including Bar, Restaurant, and Room Service
* Welcome guests in a polite and friendly manner
* Follow cash handling procedures
* Manage guest queries in a timely and efficient manner
* Ensure cleanliness of work areas
* Plan, organise and control the daily operations
* Ensure compliance of brand standards
* Represent needs of the team
* Assist Food and Beverage with achieving financial targets
* Assist Conference and Banquet Manager with training and developing the team
* Assist with annual and mid-year appraisals with team members under your responsibility
* Comply with hotel security, fire regulations and all health and safety legislation
* Comply with local licensing laws
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships
The ideal candidate should be
* Someone who has previous experience in a similar role as Supervisor
* Someone who has effective management skills
* Someone who has negotiation and influencing skills
* Someone who has a positive attitude
* Someone who has excellent communication skills
* Someone who has the ability to work under pressure
* Someone who has good grooming standards
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