Job Title:
Initial Claim Handling Specialist
About the Job:
The chosen candidate will be responsible for handling initial claims, ensuring a seamless and efficient process from the moment of notification to resolution. As an Initial Claim Handling Specialist, you will act as the first point of contact for customers, delivering exceptional customer service while capturing all necessary information to support informed decision-making.
Key Responsibilities:
* Accurately capture and document claim details, including private motor, employers liability, and public liability claims.
* Conduct thorough desktop investigations to inform decisions on indemnity and liability.
* Maintain accurate records and provide timely updates to stakeholders.
* Develop strong relationships with internal teams to ensure effective communication and collaboration.
Requirements:
* Previous experience in claims management or a related field.
* Excellent communication and interpersonal skills.
* Strong analytical and problem-solving abilities.
* Ability to work in a fast-paced environment and prioritize multiple tasks effectively.
What We Offer:
* A competitive salary and benefits package.
* Opportunities for professional growth and development.
* A dynamic and supportive work environment.