Workshop Team Lead Position
We are currently seeking a skilled and experienced professional to take on the role of Workshop Team Lead. This is an exciting opportunity for a qualified technician with experience managing a workshop and leading a team.
* Key Responsibilities:
o Manage the workflow of vehicles through the workshop, ensuring jobs are completed on time and to manufacturer standards.
o Liaise with the Service Team to plan daily workloads and estimate job requirements for customers.
o Provide ongoing review and support for diagnostics, adhering to manufacturer standards.
o Maintain high quality control standards in the workshop.
o Collaborate with the service desk, warranty team, and customers on complex technical jobs.
o Optimize workshop utilization, productivity, and KPI achievement.
o Ensure strict health and safety standards are upheld throughout the workshop.
Requirements
* At least 2 years' experience in a similar role in a commercial vehicle environment.
* Qualified HGV Tech with at least 5 years' experience working in a busy workshop.
* Working knowledge of the full process of throughput of Commercial Vehicles for service and repair through a workshop.
* Demonstrable experience of managing and supporting a team of technicians and apprentices as they progress through their career.
* Strong organisation and multitasking skills.
* Good knowledge of Kerridge/Keyloop.
* Fluent written and spoken English.