Overview
Join to apply for the Spa Receptionist role at Lyrath Estate, Kilkenny. This is a full-time position in the award-winning Spa at the 5-star Lyrath Estate.
Responsibilities
* Cover the Reception area of the Spa and provide a warm, professional welcome to guests.
* Deliver the highest level of guest service in a confident and professional manner.
* Assist with retail sales of spa products and promote treatments and packages.
* Liaise with therapists to ensure the smooth running of appointments.
* Handle guest feedback or complaints with professionalism and discretion.
* Manage bookings and schedules for spa treatments using the reservation system.
* Answer phone and email inquiries promptly and professionally.
* Demonstrate excellent organizational skills.
* Experience in a customer service-facing environment is desirable.
* Basic computer skills.
* Enjoys a challenge.
Benefits
* Opportunity to upskill qualifications with in-house training
* Meals while on duty
* Free parking
* Uniforms provided
* Free training
* Discount on all spa treatments and retail products
Additional Details
This is a fast-paced Spa with a friendly team that supports one another. The ideal candidate must be flexible in terms of work, as working hours include evenings and weekends. Salary is based on experience.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Administrative
Industries
Hospitality
If this sounds like your ideal next role, we look forward to receiving your application.
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