Foodservice Operations Manager
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The ideal candidate will be responsible for overseeing the daily operations of catering and hospitality services at a prestigious pharmaceutical site. Key responsibilities include ensuring consistent, high-quality delivery of foodservice and operational excellence, as well as full compliance with all relevant standards and policies.
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The role requires strong leadership skills, commercial awareness, and budgeting skills. The successful candidate will also possess excellent communication skills, organizational skills, and problem-solving abilities. Proficiency in Microsoft Office is a must.
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This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. As a Foodservice Operations Manager, you will play a vital role in driving commercial success and exceeding client expectations.
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Key Responsibilities:
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* Oversee daily operations across catering and hospitality services
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* Ensure full compliance with Compass policies, health & safety regulations, and food hygiene standards
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* Drive financial performance through accurate budgeting and forecasting
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* Control costs effectively
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* Develop and manage staffing plans aligned with business needs and budgetary constraints
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* Lead, coach, and develop the team, supporting performance, training, and career progression
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* Foster a positive team culture that encourages collaboration, accountability, and engagement
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* Build strong client relationships through regular communication, reporting, and strategic partnership
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* Ensure exceptional customer service, proactively resolving issues and exceeding client expectations
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* Promote innovation in food offering, service design, and customer experience
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Requirements:
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* Proven leadership experience in foodservice or hospitality management
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* Strong commercial awareness with solid budgeting and financial management skills
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* Passionate about quality, service, and continuous improvement
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* Skilled in building client relationships and leading high-performing teams
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* Confident communicator with strong organizational and problem-solving skills
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* Proficient in Microsoft Office
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Benefits:
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* Opportunity to work with a dynamic and supportive team
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* Professional development and growth opportunities
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* Competitive salary and benefits package
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Why Join Us?
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We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues.