We are seeking a seasoned Operations Director to lead our leisure centre team. This senior role requires proven experience in managing staff, driving revenue growth and maintaining exceptional customer service standards.
Main Responsibilities:
* Lead a high-performing team of staff to ensure the smooth operation of the leisure centre.
* Develop and implement strategies to drive membership and revenue growth.
* Maintain and enhance customer service standards through effective communication and problem-solving.
* Ensure compliance with health, safety and hygiene regulations.
Requirements:
* Proven experience in operations management, preferably in a leisure or hospitality setting.
* Ability to motivate and manage a team effectively.
* Familiarity with pool plant maintenance.