Service Delivery Managers oversee the delivery of IT services to ensure they meet the required quality standards. They work closely with the operations team to identify areas for improvement and implement changes. This role requires strong leadership and project management skills, as well as experience working with complex technology systems.
Responsibilities:
* Liaise with clients to understand their needs and develop solutions that meet their requirements.
* Manage teams to deliver projects on time, within budget, and to the required quality standards.
* Develop and implement processes to improve service delivery and reduce costs.
* Maintain relationships with stakeholders to ensure effective communication and issue resolution.
This is a dynamic role that offers opportunities for professional growth and development. If you have experience managing teams and delivering IT services, we encourage you to apply.