IT Support Specialist
The role of IT Support Specialist requires an individual with a strong background in technical support and administration. This position is ideal for someone who has a passion for resolving complex technical issues and providing exceptional customer service.
Key Responsibilities:
* Provide day-to-day technical support to users across various departments.
* Troubleshoot hardware, software, and applications.
* Administer servers, manage networks, and ensure the security of computer systems.
* Maintain audio-visual equipment and assist in its integration.
* Coach junior staff members on best practices and develop standard operating procedures.
Requirements:
* A minimum of 2-3 years' experience in IT support, preferably within the hospitality industry.
* A relevant third-level qualification in IT or a related field.
* Expertise in Windows 11 Pro, Active Directory, firewalls, and virtualization technology.
* Experience with Veeam Backup and recovery solutions.
* Excellent communication and problem-solving skills are essential.
* A full driver's license is required.
Benefits:
* A competitive salary and benefits package.
* Complimentary meals.
* Ongoing career development opportunities.