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Senior hospitality operations manager

Dundalk
beBeeStore
Hospitality operations manager
Posted: 17 June
Offer description

About this role

We are seeking a highly skilled Store Manager to oversee the daily operations of our store in Drogheda. The ideal candidate will have a strong background in hospitality or food service and be able to lead a team with ease.

* Responsibilities:
* People Management: Supervise and mentor staff to ensure excellent customer service and store profitability.
* Mentoring and Training Staff: Provide ongoing training and development opportunities to enhance staff skills and knowledge.
* Rostas and Cash Handling: Manage employee schedules, handle cash transactions, and maintain accurate records.
* Stock Management: Oversee inventory levels, monitor stock movements, and implement efficient ordering procedures.
* Customer Services: Deliver outstanding customer experiences through effective communication, empathy, and problem-solving.
* Branding and Advertising: Maintain a high-quality store environment, ensuring that all branding and advertising materials are displayed correctly.
* Reporting and Metrics: Analyze sales data, identify trends, and provide actionable insights to drive business growth.
* Logistics and Inventory Control: Manage store supplies, negotiate with suppliers, and optimize logistics processes for maximum efficiency.
* Internal Staff Meetings: Facilitate regular meetings to discuss store performance, address concerns, and promote open communication.

Requirements

* Frequently Required Skills and Qualifications:
* Fluent English language skills, both written and spoken.
* A relevant Food Qualification or Degree is advantageous.
* Previous experience as a Team Leader or Supervisor or Assistant Manager in hospitality or food.
* Experience of opening and closing stores.
* Supervising staff.
* Operations experience.
* Reporting and costings experience.

Benefits

* This role comes with a competitive salary, paid overtime, employee assistance fund, store competitions, paid holidays, flexible working hours, full training, free staff meals, company discount, free uniform, and excellent career development opportunities.

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