Operations Director
We are seeking a highly skilled and experienced Operations Director to lead our hospitality venue in Co. Carlow, Ireland.
About the Role
* Manage the day-to-day operations across the venue, ensuring seamless execution of events and services.
* Oversee a large team of over 150 staff, including Duty Managers, Charge Hands, and Front of House/Back of House personnel.
* Roster, schedule, and plan operational activities to optimize business performance.
* Liaise with chefs and other internal departments to drive food and beverage growth and exceptional customer service standards.
Requirements
* Extensive experience as an Operations Director in a high-volume hospitality environment.
* Proven ability to manage large teams and handle staffing challenges effectively.
* Excellent communication and interpersonal skills, with a focus on staff engagement and retention.
Key Responsibilities:
* Develop and implement operational strategies to enhance customer experience and increase revenue.
* Monitor and analyze key performance indicators (KPIs) to inform business decisions.
* Collaborate with senior leadership to drive organizational goals and objectives.