Department Head
This is a managerial role that oversees the textile department.
* The successful candidate will be responsible for delivering sales targets, maintaining stock accuracy and ensuring the department has the right choice and levels of product to drive sales.
* Demonstrate through role modelling how to deliver excellent customer service, while ensuring the "customer-centric" programme is delivered.
* Setting and implementation of the department brand standards ensuring they are achieved through regular monitoring within the agreed operating framework.
The ideal candidate will have:
* Good communication, coaching and leadership skills.
* Candidate should be customer focused.
* Organisational and time management skills.
* Commercial mind-set and appropriate product knowledge.
Experience in a fast paced retail environment & customer focused business is preferable but not essential.
Key Responsibilities:
1. Maintain accurate records and reports on sales, inventory, and customer satisfaction.
2. Lead the team to achieve sales goals and improve operational efficiency.
3. Develop and implement strategies to enhance customer experience and drive sales growth.
4. Ensure compliance with company policies and procedures.