E Commerce & Digital Marketing Executive/Manager
Who We Are
Helen Turkington is one of Ireland's leading interior design and homeware businesses, renowned for timeless elegance and quiet luxury.
With a strong online following, a loyal repeat customer base and a 12,000 sq ft bricks-and-mortar retail space, we are seeking an experienced and creative multi-talented individual to take ownership of our website and our social media and digital presence.
This is a varied, hands-on, office-based role for a commercially aware creative who can balance brand storytelling with data-driven decision making.
The Role
Working closely with internal teams and external partners where required, you will take responsibility for our website, social media channels and digital marketing activity, ensuring a cohesive brand experience and driving growth primarily to our website but also into store.
Own the day‑to‑day management of the Helen Turkington website, ensuring it is beautifully merchandised, current and on‑brand.
This includes managing product uploads, imagery, pricing and copy, ensuring accuracy and consistency across the site.
Coordinate and organise product photography and styled shoots as required.
Oversee e Commerce stock levels and work closely with the purchasing and warehouse teams on inventory planning and fulfilment.
Ensure excellent customer experience through effective order management, customer follow‑up and CRM maintenance.
Digital Marketing & Social Media
Plan and deliver a digital marketing calendar aligned with commercial priorities.
Create, schedule and manage email marketing campaigns (Klaviyo), including segmentation and performance tracking.
Collaborate and oversee Instagram content creation and planning and assume full ownership of posting, content scheduling and community management across other social platforms.
Implement data acquisition initiatives such as competitions and campaigns to grow and engage our audience.
Monitor and analyse website and commercial performance, including sales, returns, paid advertising ROI, SEO and Google Analytics.
Deliver regular performance reports with insights and recommendations to internal stakeholders.
Implement testing initiatives to improve conversion and customer experience.
Benchmark performance against competitors and identify growth opportunities.
Knowledge, Skills & Experience
Minimum 2 years' experience in an e Commerce or digital marketing role (homeware or lifestyle retail experience in the Irish/UK market highly advantageous).
Strong creative copywriting skills are essential.
Experience with Word Press and Woo Commerce highly desirable.
Confident using Google Analytics and digital marketing tools.
Experience with content creation and image editing tools (e.g.
Canva).
Highly organised, detail‑oriented and comfortable working independently while collaborating across teams.
Multi‑tasker with ability to deal with changing deadlines and priorities.
Additional Information
NB: This is a full‑time, office‑based role, Monday to Friday, 9.00am–5.30pm and from time to time may involve physical order fulfilment.
Interested candidates should apply with a CV to diane@helenturkington.com.
Helen Turkington reserves the right to amend or withdraw this advertisement at any time.
#J-18808-Ljbffr