Overview
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources to fuel our employees\' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Role Summary
The Senior Market Manager’s primary responsibility is to onboard, develop and maintain a high-quality portfolio of hotel and property products for Expedia’s global customer base within an assigned territory. You will collaborate with Expedia Groups property partners to maximize production by leveraging Expedia Group’s data insights, marketing, distribution and revenue management toolset. This role is core to the Market Management team, ensuring our brands’ global customers find the most suitable properties and our hotel partners reach Expedia Group’s broad traveler demand effectively year-round.
What You’ll Do
* Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities).
* Build the local hotel partner portfolio by introducing prospective partners to Expedia’s marketplace and facilitate onboarding.
* Ensure partner hotels\' content, rates and availability are optimized on Expedia sites to maximize customer conversion.
* Secure additional lodging rates and availability information during high-demand periods to satisfy customers\’ needs.
* Secure seasonal deals and promotions within management guidelines to support merchandising and marketing efforts.
* Promote and develop high engagement with Expedia\'s full suite of tools and services (market insights, revenue management tools, marketing opportunities, self-service tools).
* Represent Expedia in the local market, build the company profile with key local influencers, and provide expertise to the local industry.
* Provide input to senior management on scalable solutions to improve process efficiencies and coach colleagues on standard methodologies.
* Other reasonable duties as assigned.
Who You Are
* Bachelor’s Degree or equivalent.
* 4-6 years’ experience.
* Approximately 20-30% travel for market visits.
* Ability to collaborate via video and social technologies to optimize travel, communication and collaboration.
Core Competencies
* Drive for results: high-impact personality, entrepreneurial mindset, relationship-building, and results-focused execution.
* Strategy execution: prioritization and focus on achieving critical targets and objectives.
* Relationship management: builds and sustains solid partnerships with mutual support.
* Solution alignment: data-driven decision making with ability to present insights and implement action plans.
* Written & spoken communication, listening and influencing: clear, persuasive communication in English across levels.
* Team building: independent contributor and strong team player who helps others achieve targets.
Why join us
Expedia Group recognizes that our success depends on our people. We are a global organization that values diversity and inclusion, humility and optimism, and a culture of giving back through Expedia Cares. Our family of travel brands includes Brand Expedia, Hotels.com, Expedia Partner Solutions, Egencia, trivago, HomeAway, Orbitz, Travelocity, Wotif, lastminute.com.au, ebookers, CheapTickets, Hotwire, Classic Vacations, Expedia Media Solutions, CarRentals.com, Expedia Local Expert, Expedia CruiseShipCenters, SilverRail Technologies, ALICE and Traveldoo.
Diversity & Accommodation
Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation or national origin. If you require accommodations during the application or recruitment process due to a disability or health condition, please contact our Recruiting Accommodations Team.
Note: Employment opportunities and job offers at Expedia Group will come from Expedia Group’s Talent Acquisition and hiring teams. The official website to find and apply for job openings is careers.expediagroup.com/jobs.
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