Job Title ;CNM 3 Patient Flow Manager Department ;Nursing Administration Reports to ;Assistant Director of Nursing: Patient Flow Date ;**** Beacon Hospital's Mission is to provide exceptional patient care in an environment where quality, respect, caring and compassion are at the centre of all we do.
Overall Purpose of Job The function of the Patient Flow Department is to oversee daily admissions and patient flow within Beacon Hospital.
The aim is to balance the access demands of both scheduled and unscheduled care with available beds.
The patient flow manager will be part of the team which will include, scheduling, the nursing supervisors, senior nursing management, operations team, surgical services clinical team, discharge coordinator and the patient lounge.
The aim of this team is to optimise the continuum of care by managing the patient effectively throughout the whole of their care episode, from admission into the hospital to discharge/transfer from the organisation.
The process of enhancing patient management is accomplished by an efficient admission process, comprehensive discharge planning and co-ordination with non-acute services.
The post holder will advise on the optimal use and cost-effective management of inpatient and day care resources for patients in accordance with the hospital business plan or service plan.
Knowledge of insurance cover appropriate for admission/procedures in the hospital will be required.
Principal duties and responsibilities applicable to the service: Operational Role: · Work closely with the nursing supervisor and the clinical operations team to ensure seamless patient flow service.
· Maintain an accurate bed status and clearly communicate this to relevant personnel.
· Ensure the timely and accurate completion of data relating to bed utilisation is available daily.
· Analysing, monitoring and forecasting trends in respect of admissions and discharges.
· Direct and active participation in service planning, implementation and evaluation.
· Overall resource management of the department, including continuous quality audit and monitoring key performance indicators specific to the Patient flow function.
· Regular timely reporting of bed and resource utilisation to senior management utilising data to guide decisions.
· Makes patient care assignments based on patient's needs (acuity) and according to the skill and competency levels of staff members.
· Chair forecasting meeting in order to optimise resources for the following day/week.
· A significant and important role is in the planning and co-ordination of winter bed management and other bed management initiatives.
This will include active direct participation in relevant committees.
Oversight of length of stay re: Inpatient stay.
Work collaboratively with MDT to ensure a Lean discharge process, i.e., expediting tests, scan's etc.
Strategic role: To assist the Assistant Director of nursing and the senior nurse management team in the preparation of accurate annual estimates of resource requirements and to assist with the control of expenditure within budget.
The appointee will have a significant and important role in ensuring that the strategic direction of the hospital is guided by the best principles of resources management.
The appointee will have a pivotal role in the implementation and coordination of electronic bed management processes.
Personal and professional: · Assist in observing and ensuring implementation and adherence to established policies and procedures e.g., health and safety, infection control, GDPR and confidentiality in all work practices.
· Have a working knowledge of the Joint Commission International Standards (JCI) Standards as they apply to the role.
· Engage in continuing professional development by keeping up to date with evidence-based practice and research, new developments in nursing management, education and practice and to attend staff study days as deemed appropriate.
· Provide a high level of professional and clinical leadership.
· Provide supervision and assist in the development of knowledge, skills and attitudes of staff.
· Engage in performance review processes including personal development planning as appropriate.
· Provide the necessary co-ordination and deployment of nursing and support staff in designated area(s) of responsibility, ensuring that skill mix takes account of fluctuating workloads and ensuring maximisation of available resources.
· Contribute to the overall good of the organisation by being a positive role model and to treat all staff, visitors and service users with courtesy.
Information Technology: § Be proficient in Meditech's Scheduling/Admissions/Theatre modules and related software.
§ Be aware of IT specific requirements in the scheduling department to comply with The Data Protection Act ****.
§ Be aware of 'IT Meditech Downtime Policy' and be able to put into effect if required.
Person Specification Qualifications § Degree in Nursing and registered with NMBI § Excellent organisational skills.
§ Excellent IT skills.
Experience § A minimum of 5 years RN experience in an acute hospital setting.
§ A minimum of 2 -year management experience.
Have the clinical, managerial and administrative capacity to properly discharge the functions of the role.
Job Specific Competencies and Knowledge · Demonstrate the ability to lead on clinical practice and service quality.
· Demonstrate promotion of evidence-based decision making.
· Demonstrate practitioner competence and professionalism.
· Demonstrate the ability to plan and organise effectively.
· Demonstrate the ability to build and lead a team.
· Demonstrate strong interpersonal skills including the ability to build and maintain relationships.
· Demonstrate strong communication and influencing skills.
· Demonstrate initiative and innovation in the delivery of service.
· Demonstrate resilience and composure.
· Demonstrate openness to change.
· Demonstrate integrity and ethical stance.
· Demonstrate a commitment to continuing professional development.
· Demonstrate the ability to relate nursing research to nursing practice.
· Demonstrate an awareness of HR policies and procedures including disciplinary procedures.
· Demonstrate an awareness of relevant legislation and policy e.g.: health and safety, infection prevention and control.
· Demonstrate an awareness of current and emerging nursing strategies and policy in relation to the clinical / designated area.
Demonstrate a willingness to develop IT skills relevant to the role.
Personal Competencies Must be willing to engage in on-going professional development and provide evidence of same.
Demonstrate leadership and competence in nursing practice.
Effective communication skills are essential.
Deliver an efficient and effective quality nursing care within his or her Scope of Practice.
All posts in Beacon Hospital require a high level of flexibility to ensure the delivery of an effective and efficient service.
Therefore, the post holder will be required to demonstrate flexibility as and when required by their manager or hospital management.
This job description is intended to be an outline of the areas of responsibility and deliverables at the time of its writing.
As the Hospital and the post holder develop, this job description may be subject to review in light of the changing needs of the Hospital.
Job Description received by employee: ______________________________________ _______________ Signature Date ______________________________________ Name (Block Capitals)