This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Value Realization Manager – Supply Chain Risk in Ireland.This role sits at the intersection of customer success, supply chain analytics, and strategic consulting, focusing on delivering measurable business value to enterprise clients. You will act as a trusted advisor, helping global organizations understand and optimize their supply chain risk exposure using advanced data and AI-driven insights. By translating complex analytics into clear, actionable outcomes, you will directly influence customer performance, resilience, and decision‑making. The position involves close collaboration with senior stakeholders, ensuring strong product adoption and long‑term value realization. You will also play a key role in shaping customer strategies, identifying opportunities for expansion, and reinforcing the impact of data‑driven supply chain transformation. This is a high‑visibility role in a fast-moving, innovation‑led environment where customer impact is at the core of everything.Accountabilities:Lead strategic engagement across enterprise accounts, driving onboarding, adoption, retention, and renewal outcomesServe as the primary advisor on customer business outcomes, ensuring measurable value delivery through platform usageBuild and maintain strong executive‑level relationships with key stakeholders in assigned accountsConduct in-depth supply chain analyses using platform data to address customer‑specific risk and operational challengesIncrease customer lifetime value by driving product adoption, usage expansion, satisfaction, and NPS improvementCollaborate closely with Sales, Account Management, and Implementation teams to ensure seamless customer journeys and alignment on success plansGather customer insights and feedback to influence product development and roadmap prioritiesDevelop customer advocacy through case studies, testimonials, and referenceable success storiesIdentify risks and opportunities within accounts and proactively drive mitigation or expansion strategiesContribute to internal best practices, frameworks, and mentorship within the Value Realization teamEngage directly with customers through business reviews, onsite visits, and strategic workshops as neededRequirements:5+ years of experience in management consulting, customer success, account management, or similar roles in B2B SaaS or supply chain-related industriesStrong experience managing enterprise customers and navigating complex, multi‑stakeholder relationshipsSolid background in supply chain analysis, strategic planning, and data‑driven problem solvingExcellent communication skills with the ability to engage and influence senior executivesStrong collaboration skills across Sales, Product, Engineering, and Implementation teamsAbility to translate business objectives into structured success plans with minimal supervisionHands‑on mindset with willingness to engage directly with customers in the field when neededBachelor’s degree in Business, Supply Chain Management, or a related field (MBA or advanced degree is a plus)Strong analytical mindset with a passion for solving complex, real‑world supply chain challengesComfortable working in fast‑paced, evolving environments with shifting prioritiesBenefits:Competitive compensation packageFlexible working arrangements, including remote optionsOpportunity to work with global enterprise customers across multiple industriesExposure to cutting‑edge AI‑driven supply chain risk intelligence platformsCareer growth in a fast‑scaling, innovation‑focused organizationHigh‑impact role with direct influence on customer success and strategic outcomesCollaborative, international work environmentOpportunities for travel and direct customer engagement
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