Job Description
We are seeking a skilled Credit Controller to join our team on a permanent basis. As a key member of the credit control function, you will be responsible for managing debt collection, cash collection, and sales invoicing.
The ideal candidate will have a minimum of three years experience in a similar role, with advanced proficiency in MS Excel and financial systems. You will also need to have strong communication and interpersonal skills, as well as a logical, analytical mindset.
Key Responsibilities:
* Manage debt collection to ensure payments are received within agreed terms.
* Issue monthly customer statements and follow up on outstanding invoices.
* Establish, document, and monitor customer credit terms.
* Generate and issue monthly reminder letters via accounting systems.
* Negotiate and monitor payment plans where necessary.
* Resolve customer queries and escalate disputes as needed.
* Sales Invoicing: Issue all Group sales invoices promptly in line with policy.
* Liaise with operations to confirm job completion and invoicing accuracy.
* Ensure all jobs are invoiced by month-end and carry forward accrued revenue accurately.
* Process cash sales and credit card transactions securely and in line with GDPR.
* Handle invoice queries promptly and professionally.
Reporting:
* Weekly aged debtor reporting to stakeholders.
* Monitor and report on accounts exceeding credit limits or placed on hold.
* Calculate and report monthly debtor days and overdue balances.
* Provide other reports on aged debt and sales as required.
General:
* Continuously review and improve credit control processes.
* Collaborate closely with operations and finance teams to support cash collection targets.
* Manage workload effectively while maintaining excellent customer service.
* Perform other ad hoc duties as assigned.
Required Skills and Qualifications
To succeed in this role, you will need to possess the following skills and qualifications:
* Minimum 3+ years experience in a credit control role.
* Solid understanding of accounting procedures.
* Strong communication and interpersonal skills.
* Advanced proficiency in MS Excel and financial systems.
* Confident dealing with customers and senior stakeholders.
* High attention to detail with a logical, analytical mindset.
* Highly organised, proactive, and able to prioritise workload effectively.
* Team player with a strong focus on task completion.
Benefits
As a valued member of our team, you can expect to receive the following benefits:
* Performance Bonus
* Pension
* Death in Service
* 21 Days Annual Leave
* Parking