OverviewThis global electronics firm is expanding its customer support team due to continued growth. They are looking for someone who is technically knowledgeable and keen to learn. You may be a recent graduate in Electronics/Electrical or Engineering and unsure what avenue to take, but you want to join a great company with potential to learn a lot. You don\'t have to be a graduate; you may already be working in an electrical/electronics company and have gained excellent technical knowledge and love working with customers — this could be you.ResponsibilitiesWork with customers to resolve their technical queries with support from technical experts.Take the time to get to know the product range and develop the ability to handle more complex issues.Start with straightforward issues and escalate more technical queries to senior staff as you grow in the role.Explain technical concepts to non-technical people.Potential to travel to other European offices and customer locations across Ireland when you are more knowledgeable in your role.QualificationsTrack record in Electrical, Electronics or Engineering and a customer-focused mindset.Strong technical knowledge and willingness to learn.Excellent communication skills to explain technical concepts to non-technical audiences.
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