Homes Advisor Role
At our organization, we are looking for experienced professionals to fill the role of Homes Advisor. This position requires a unique blend of skills and qualities that enable individuals to deliver exceptional customer experiences and drive business performance.
### Job Description
The ideal candidate will have a proven track record in mortgage advice or assessment, with a strong focus on delivering consistent levels of exceptional service to customers. They will be responsible for managing the mortgage journey, driving digital adoption, and leveraging the full suite of products, tools, and services available.
### Required Skills and Qualifications
- A minimum of 12 months experience in mortgage advice or assessment
- QFA held (or a commitment to becoming fully accredited and qualified within 12-18 months)
- Strong sales pipeline management and lead activity
- Agile and flexible approach to meeting customer needs
### Benefits
We offer a range of benefits to our employees, including:
- Market-leading pension scheme
- Healthcare scheme
- Variable pay
- Employee assistance programme
- Family leave options
### Key Capabilities
- Customer First: Building strong relationships and delivering customer-centric solutions
- Ensures Accountability: Holding self and others accountable to meet commitments
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Eliminates Complexity: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
- Credit Risk Analysis: Analysing the credit and risk implications of credit proposals and making well-informed decisions to grow profitable business