Trade Counter Manager Job Description
We are seeking an experienced Trade Counter Manager to lead our team. This individual will be responsible for overseeing the trade counter, generating new business opportunities, nurturing client relationships, and promoting our wide range of plumbing products and services to residential and commercial customers.
Key Responsibilities:
* Lead and manage a high-performing trade counter team.
* Build and maintain strong relationships with clients by providing tailored plumbing solutions that meet their specific needs.
* Stay up-to-date on plumbing systems, products, and industry trends to offer expert guidance to customers.
* Conduct product demonstrations to showcase the features, benefits, and value of plumbing products and services.
* Address customer inquiries and provide excellent pre-sale and post-sale support.
* Ensure customer satisfaction by promptly and professionally resolving any issues or concerns.
* Build long-term relationships with clients to secure repeat business and referrals.
* Accurately forecast sales and provide regular reports to management.
* Collaborate with the plumbing installation and service teams to ensure seamless project execution.
Requirements:
* Strong leadership and team management skills.
* Minimum of 3 years of experience in plumbing sales or a similar field.
* Strong knowledge of plumbing products, systems, and services.
* Proven track record of achieving sales targets and driving business growth.
* Exceptional communication and interpersonal skills.
* Ability to build strong relationships and network effectively with clients and industry professionals.
* Strong negotiation skills and ability to close deals.
* Technical aptitude to understand plumbing systems and products.