Job Description
We are seeking an experienced Business Systems Analyst to collaborate with our cross-functional teams in Dublin. As a key member of our team, you will play a pivotal role in aligning business needs with smart technical solutions.
Key Responsibilities Include:
* Partnering with Sales, Marketing, and other teams to improve business processes using Salesforce
* Translating business requirements into clear user stories and technical specifications
* Customizing and configuring Salesforce objects, fields, dashboards, validation rules, etc.
* Providing user support, troubleshooting issues, and creating training materials
* Maintaining data quality and ensuring seamless integrations with other systems
* Staying up-to-date with Salesforce best practices and recommending improvements
Requirements
Technical Skills
* Salesforce Administrator Certification
* Experience as a Business Systems Analyst or similar role
* Strong problem-solving and analytical skills
Soft Skills
* Excellent communication and documentation abilities
* Understanding of SDLC and Agile methodologies
* Ability to work independently and collaboratively in cross-functional teams