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Administrative support officer - tcp

Hospital
The Alfred Foundation
Support officer
Posted: 21h ago
Offer description

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

Permanent part-time position (32 hours per fortnight)
Thursdays and Fridays, with potential for flexibility, including leave cover
Managers and Administrative Workers Grade 1 Level 1 (HS1)
Located at Caulfield Hospital site

The Department
The Home, Acute and Community is a clinical program across Alfred Health and largely based at Caulfield Hospital. The HAC program plays an integral role within Victoria’s health care system, supporting people to maximise their independence and functioning, and minimise long-term healthcare needs. HAC oversees a diverse group of services promoting effective seamless care, from acute care back into the community. These services are provided in hospital, community-based settings and in people’s homes.
The Role
The Administration Support Officer role is a multi-skilled support position providing professional administrative, reception, telephone and secretarial functions within the Transition Care Program. The position will liaise closely with a diverse range of clients, carers, community members, health professionals and external agencies. Duties may include, and not be limited to, referral processing, communication with stakeholders, data collection and entry, medical record management, typing, fee monitoring, financial reconciliation, filing, requisition/ordering, and internal and external account processes.
Skills and Experience Required

Capacity to work efficiently and independently, but also collaboratively within the team
Well-developed administrative, reception and telephone skills, preferably in a health or community setting
Well-developed computer skills within all Microsoft Office, particularly Excel application
Willingness to work cooperatively as part of a multidisciplinary team or individually
Ability to work systematically ensuring a substantial level of accountability and responsibility
Capacity to understand and adhere to organisational policies and guidelines

Staff Benefits

Salary packaging & novated leasing through Maxxia
Flexible health insurance coverage through HCF Health Insurance
Onsite car & bike parking opportunities, deducted pre‑tax
Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness
Childcare services at The Alfred managed by KU Children’s Services

For enquiries regarding this role, please contact Janelle Russell, Manager Transition Care – j.russell@alfred.org.au.
Applications close 11pm AEDT, Thursday 4 June 2026.
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
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