Customer Service Representative
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our support function, you will play a crucial role in delivering exceptional customer service and experience.
* You will be the first point of contact for our customers, providing timely and effective support via phone and email.
* You will process repair requests, service issues, and any necessary follow-up actions, ensuring seamless communication with customers and internal stakeholders.
* You will establish strong relationships with colleagues and customers, fostering a culture of excellence and customer-centricity.
Requirements:
* Prior customer service experience is an asset, but we offer comprehensive training for the right candidate.
* You possess excellent problem-solving skills, strong communication abilities, and flexibility to adapt to changing priorities.
* You have a passion for delivering outstanding customer service, with a drive to continuously improve processes and outcomes.
Benefits:
* A competitive salary and benefits package.
* Opportunities for professional growth and development.
* A dynamic and supportive work environment.
* Generous holiday allowance.
Why choose us?
* A fun, fast-paced work environment.
* A culture that promotes from within.
* Staff discounts and perks.
* A commitment to employee wellbeing.
What We Offer:
* A comprehensive induction program.
* Ongoing training and development opportunities.
* A collaborative and supportive team environment.
Working with Us:
* A 23-day holiday entitlement per year.
* A flexible working arrangement policy.