Branch Manager: Dublin City Centre
The Branch Manager exercises complete responsibly for developing and managing a business operation that increases counter sales, B2B sales, profitability, market share, customer and employee satisfaction by directing, coordinating and monitoring all sales, operation and personnel development activities at his/her Branch.
The ideal candidate should have a third level qualification and at least two years management experience in Car Rental or five years management experience in a similar Industry. We are looking for an energetic motivational leader who can drive our team to new heights.
Benefits
:● Competitive Salar
y● Twenty-three days annual leav
e● Bonus Schem
e● Company Ca
r● Medical refund schem
e● Enhanced statutory sick pa
y● 1.5% employer matched Pension schem
e● Enhanced Maternity and Paternity benefit
s● Access to Hubex benefits and discounts platfor
m● Life Assurance x2 basic salar
y● Employee Assistance Programm
e● Opportunities for career advancement and professional developmen
t● Voluntary flu vaccination vouche
r● Bike to Work Schem
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Responsibilitie***
* s:Direct all operational aspects of the branch to include operations, customer service, human resources, administration and sales in a manner that supports reaching the profitability goal
* s.Ensure that all areas of work performance or departments are properly staffed and directed with particular emphasis on continuous improvemen
* t.Manage Customer Service at Branch to very specific agreed targets. A flair in a retail sales environment with strong customer focus is a distinct advantage in this rol
* e.Ensure Fleet availability is monitored and controlled on a daily basis highlighting issues to Fleet Control Manager and/or Head of Regional Operations and Sale
* s.Ensure additional sales are monitored and agreed targets are being adhered too. Liaise with necessary teams to ensure on going training and improvements are me
* t.Monitoring of all damage and repairs to agreed targets. Ensure all fleet is serviced and in good working ord
* erManage overdues and records of follow up. Liaise with appropriate dept
* s.Oversee on site valeting and meet agreed auditing standards and monthly reporting to include damage recovery, car cleanliness, Fuel accountin
* g.Provide training, coaching, development and motivation to bring out the best in each team memb
* erMaintain and enforce HR Policies and Procedure
* s.Conduct yearly appraisals with all staff members by the deadline required by
* HRAssist in developing branch and organisational objectives, and also in formulating policies and budge
* tsCommunicate effectively with other branches and senior managers by sharing information on effective practices, business opportunities and nee
* dsAddress customer and employee satisfaction issues prompt
* lyManage the branch honestly, follow high ethical standards, and comply with all Health & Safety regulatio
* nsEnsure the safekeeping of company assets, including equipment, inventory and cash are maintained and monitored daily. Particular emphasis on security and control system
* s.Evaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attaine
d
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Skills Requir***
* ed:Problem-solving and analytical abil
* ityMotivated self-starter, comfortable in a fast-paced environm
* entDemonstrated integrity and ethical standa
* rdsProfessional demeanour with "Can Do" attit
* udeCustomer Focused matched to strong commercial Retail sales skil
* ls.Effective listening, communication (verbal and written), and negotiating ski
* llsStrong leadership, motivation and managerial ski
* llsManages time effectively and adapts quickly to changing priorit
* iesTeam player who works productively with wide range of peo
* pleDemonstrated competency hiring, developing and evaluating employees to achieve corporate and personal objecti
* vesStrong project management and multi-tasking ski
* llsExcellent organisational ski
* llsDemonstrated competency in budgeting, forecasting and plann
* ingKnowledge of Microsoft Off
ice