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Hotel receptionist

Cill Airne
Eviston House Hotel
Hotel receptionist
Posted: 17 October
Offer description

The Eviston Collection, KillarneyJoin a proud, family-run hospitality group in the heart of KillarneyThe Eviston Collection, comprising the Eviston House Hotel, The Danny Mann Pub, Brook Lodge Hotel, Killeen House Hotel, and Rozzers Restaurant, is seeking a welcoming and professional Hotel Receptionist to join our front office team.Location: Killarney, County KerryJob Type: Full-time / Part-timeStart Date: ImmediateAbout the RoleAs a Receptionist with The Eviston Collection, you will be the first point of contact for our guests, ensuring a warm welcome and a memorable guest experience. You will handle check-ins and check-outs, manage reservations, and respond to guest queries with efficiency and a smile.Key ResponsibilitiesGreet guests with a friendly, helpful, and professional attitude alwaysManage check-in and check-out procedures efficientlyHandle reservations, cancellations, and guest inquiries both in person and over the phoneMaintain accurate records and ensure all guest information is kept confidentialCoordinate with housekeeping and other departments to ensure guest satisfactionProcess payments and issue invoices as requiredProvide local information and recommendations to guestsUphold the high standards of hospitality for which The Eviston Collection is knownWhat We're Looking ForAt least 12 months' experience in a hotel reception or front office role preferred.Excellent interpersonal and communication skills.Proficiency in handling reservations and phone etiquette.Strong attention to detail and organisational skills.Ability to work well under pressure and as part of a team.A pleasant, friendly, and helpful nature.Flexibility to work shifts, including weekends and holidays.What We OfferCompetitive salary based on experienceOpportunities for career growth within a respected hospitality groupSupportive, family-oriented work environmentMeals on duty, free parking, and employee discounts across our properties.Access to pension contribution scheme and nationwide hotel discounts.How to ApplyIf you are passionate about hospitality and want to be part of a dynamic team in one of Ireland's most beautiful locations, we would love to hear from youJob Types: Full-time, Part-time, Permanent, Fixed termBenefits:Company eventsEmployee discountFlexitimeFood allowanceOn-site parkingAbility to commute/relocate:Killarney, CO. Kerry: reliably commute or plan to relocate before starting work (required)Language:English (required)Work authorisation:Ireland (required)Work Location: In person

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