Overview
We are recruiting on behalf of our client, a well-established business located in Cookstown Industrial Estate, for a professional and customer-focused Customer Service Representative. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing client queries, and delivering exceptional service.
Job title, location, employment type, salary and hours: Customer Service Representative at Cookstown Industrial Estate, Tallaght. Employment Type: Full-Time, Permanent. Salary: Negotiable (DOE). Hours: Monday – Friday.
Key Responsibilities
* Handle inbound calls, emails, and queries from customers in a professional manner.
* Provide accurate information regarding products, services, and orders.
* Log, track, and resolve customer issues efficiently.
* Liaise with internal departments to ensure smooth order processing and problem resolution.
* Maintain customer records and update databases as required.
* Support the wider team with administrative and service-related tasks.
Requirements
* Previous experience in a customer service, call centre, or office-based support role.
* Excellent communication skills, both verbal and written.
* Strong IT skills (Microsoft Office and CRM systems desirable).
* Ability to multitask and manage time effectively.
* Positive, professional, and client-focused approach.
What's on Offer
* Full-time permanent role with a growing company.
* Competitive and negotiable salary.
* Monday to Friday working hours – no late nights or weekends.
* Supportive and friendly working environment.
* Career development opportunities.
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