Job Description:
Manage and nurture client relationships to ensure satisfaction, retention, and business growth.
Serve as the main point of contact for assigned clients, addressing inquiries and providing tailored solutions.
Understand client goals and coordinate with internal teams to deliver effective products and services.
Monitor account performance, identify upselling or cross-selling opportunities, and drive revenue growth.
Prepare reports, proposals, and presentations for client meetings and performance reviews.
Collaborate with sales, marketing, and customer success teams to enhance the client experience.
Requirements:
Bachelor's degree in Business, Marketing, Communications, or related field.
Proven experience as an account manager, client relationship manager, or similar role.
Strong interpersonal, communication, and negotiation skills.
Excellent organizational and time-management abilities.
Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Customer-oriented mindset with the ability to build long-term professional relationships.
Benefits:
Competitive salary and performance-based incentives.
Career development and growth opportunities.
Collaborative and supportive team environment.
* Flexible or hybrid working arrangements.