Job Description:
We are seeking an experienced Operational Manager to lead the day-to-day management of our centre. As a key member of our team, you will be responsible for ensuring the smooth operation of all areas and delivering exceptional customer service.
The ideal candidate will have previous experience in a leadership role, with a proven track record of successfully managing teams and driving operational excellence.
In this role, you will be responsible for:
* Behaving as a role model for everyone
* Maintaining a high standard of customer service
* Operating your shift to ensure all areas are covered and duties are completed
* Performance managing and mentoring the team to ensure excellent operational standards
* Demonstrating a commitment to our vision, purpose and values
Requirements:
To be successful in this role, you will need:
* Previous experience in a leadership role
* R.L.S.S Pool Lifeguard or I.W.S Pool Lifeguard Qualification (or willingness to obtain within 6 months)
* Excellent communication, planning and organisational skills
* Ability to prioritise multiple tasks based on business needs
* Knowledge of the leisure industry (although not essential)
Benefits:
This is an exciting opportunity to join our team and contribute to the success of our centre. You will have the chance to develop your skills and experience, and work in a dynamic and fast-paced environment.
You will also benefit from:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A supportive and collaborative team environment
What We're Looking For:
We are looking for someone who is:
* Results-oriented and driven
* Positive and enthusiastic
* Committed to delivering exceptional customer service
* Able to work effectively in a team environment