Guest care, front of house:Warm welcome, check-ins, pre-treatment briefings, post-treatment aftercare, complaint resolution with grace.Daily Operations: Schedule therapists, manage room turnarounds, maintain stock and linen, open/close procedures, POs and cash-up.Five-star service standards: uphold Drumhierny protocols ( amenities, aroma, music, cleanliness) across treatment rooms and relaxation areas.Wellness Retail and Upsell: Recommend addons and wellness retail with authenticity.Compliance and Safety: Hygiene logs, risk checks, incident reports, vendor coordination, uphold sustainability practices.Team Rhythm:Briefings, shift rosters, therapist support and smooth handovers to management.You'll Bring1-2+ years in Spa/Wellness/Hospitality front of house or coordination (boutique or luxury preferred).Natural host energy: unflappable, attentive and solutions-focused.Strong Organisation: Scheduling, stock control, immaculate standards.Confident with POS/Booking Systems and basic reporting.Love of outdoors and a genuine interest in wellbeing.Current first aid (or willing to certify) and excellent English.Nice to have: Beauty/holistic therapy certification: Irish hospitality experience: knowledge of ECO/Green PracticesJob Type: Full-timePay: From €31,000.00 per yearBenefits:On-site parkingWork Location: In person