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Residential services manager

Tralee
Compass Child and Family Services CLG
Service manager
€56,000 - €62,000 a year
Posted: 8 August
Offer description

The Residential Services Manager will:

 Be the named manager for agreed children's services within Compass CFS as agreed with the Regional Residential Services Manager and take full responsibility for the adherence, implementation and maintaining of all necessary guidelines in relation to this role.

 Managing the day-to-day operation of the residential facilities and to further contribute to the overall service delivery to young people, families and other groups.

 Work independently within the organisation.

 Demonstrate self-motivation.

 Work self-directed in the development of programmes.

 Manage staff so they can carry out their assigned work to the highest standard.

 Participate in on-going inter agency work in respect to young people and families who have been referred to Compass CFS.

 Identify young people's and family's individual and collective needs in partnership with them and to co-create preventative and/or social action strategies to meet those needs.

 Offer services to young people and families who require specialist knowledge.

 Be sharing expertise with team colleagues.

 Contribute to the monitoring and evaluation of outcomes for young people and families.

 Provide guidance to staff who support the young person, family or other group.

 Engage in systemic interventions as appropriate with individuals, families, groups and organisations.

 Oversee and co-ordinate the planning and delivery of individual, group, organisational and community-based capacity building interventions.

 Adopt a holistic approach aimed at enhancing the quality of life, health and social well-being of all persons within the remit of Compass CFS.

 Build on the strengths and abilities of the young person/family/groups/community.

 Promote independence, self-reliance, self-determination and empowerment with young people and families in their environment, in the residential setting or within other local contexts.

 Support staff in enabling young people and families to advocate for their own needs, or where appropriate advocate on behalf of the young person/family.

 Collaborate with other disciplines/agencies as required, in appropriate settings reflecting on the needs of young people.

 Assess where social conditions are a major factor in health and social wellbeing, consult and plan with the young person, family, relevant agency/service and arrange appropriate social services for those who need them and who were referred to Compass CFS.

 Actively participate as a member of the Compass CFS team/service in team building and change management initiatives.

 Arrange and attend network meetings, case conferences, meetings and other relevant forums as required.

 Work within current legislation, relevant policies and procedures, guidelines and protocols within Compass CFS and Irish legislation.

 Enable staff to work within the above.

 Implement approaches to best practice/evidence-based practice.

 Take direction from his/her line manager.

 Take an active role in an appropriate level of planned professional supervision, in accordance with Compass CFS policy.

 Engage in reflective practice.

 Promote a culture that values diversity and respect in the workplace.

 Keep the line manager/team members fully informed and up-to-date on all significant matters.

 Make best use of the existing resources.

 Deploy staff assigned to him/her in a cost-effective manner.

 Supervise students on practice placements.

Education & Training

The Residential Services Manager will:

 Maintain high standards of practice and levels of professional knowledge by participating in continuous professional development initiatives and attendance at courses as agreed and relevant to managing a residential centre, staff management and also, where indicated, in relation to direct practice with young people and families.

 Engage in career and professional development planning collaboration with the Regional Residential Services Manager or designate.

 Keep up to date with advances in social sciences research and on-going review and evaluation of literature relevant to the assigned area.

 Keep abreast of developments in national policies and strategies and international best practice.

 Keep up to date with organisational developments.

 Take a lead role in supervising staff when teaching students on placement with Compass Child and Family Services under supervision and where appropriate. Provide a mentoring role to other employees as required (e.g. support colleagues in practice teaching).

Health & Safety

The Residential Services Manager will:

 Comply with and develop policies, procedures, guidelines and safe professional practice within their area of remit and adhere to relevant legislation, regulations and standards.

 This includes the compilation and on-going maintenance of a health and safety statement, risk assessments and other measures of managing risks and hazards as required by Irish Health and Safety legislation and regulations.

Child Protection

The Residential Services Manager will:

 Assist in taking a lead role in developing the child safeguarding policy in residential services.

 Continuously update him/herself and the staff team on developments in the area of child protection.

 Deputise to be the 'Designated Liaison Person' in relation to child protection concerns within the residential services, in line with 'Children First' guidelines.

Administrative

The Residential Services Manager will:

 Be involved to develop a system and maintain high standards of documentation, including Young People/Family files in accordance with Compass Child and Family Services policy, GDPR, and the Freedom of Information (FOI) Act.

 Enable staff to maintain accurate up to date records and files, and submit activity data as required.

 Prepare weekly work schedules for all staff assigned to him/her.

 Write accurate, clear, concise and purposeful reports.

 Provide annual service update reports to the Board of Directors of Compass CFS.

 Ensure the maintenance of young people and families' data confidentiality.

 Take a lead in the development and implementation of information sharing protocols and audit systems.

 Engage in policy development, performance monitoring and budgetary control of the service in conjunction with the Compass CFS management team.

 Contribute to service developments by monitoring and evaluating emerging needs and trends and in consultation with management team, to propose appropriate new service developments.

 Collaborate with the management team and relevant team members or designate in developing the role of the Residential Services Manager and the service e.g. through planning, production of standards, continuing education, quality improvement initiatives and research.

 Hold and lead budgetary responsibility for out of home care services with appropriate support from the Compass CFS management team.

 Hold responsibility to contribute to the development and implementation of high standards of accountability, transparency and accuracy of accounting and bookkeeping systems in Compass CFS for out of home care settings.

 Assist in ensuring that the service makes the most efficient and effective use of developments in IT.

The post holder must have at the latest date of application: -

(a) QQI Level 8 Degree in Social Care and 3 years' experience of working in a Social Care grade with children

or

QQI Level 7 in Social Care and 4 years' experience of working in a Social Care grade with Children

Page 4 of 5

or

Alternatively hold a relevant qualification with 4 years' full time work experience in a children's residential care setting post qualification.

A professional qualification in Social Work is also considered as suitable, for a centre manager with the requisite 4 years post qualification practice experience.

A recognised qualification in social care will include equivalent social care qualifications from other jurisdictions.

An individual who does not hold a recognised or relevant qualification but is entered onto the CORU register of Social Care Workers and has the requisite 4 years full time work experience may be considered for a position of centre manager.

and

(b) Proven effectiveness in their field of expertise

and

(c) Candidates must have the requisite knowledge and ability (including a high standard of suitability and leadership ability) for the proper discharge of the duties of this office.

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character.

Post Specific Requirements

Demonstrate a depth and breadth of experience in residential and child and family services to the community or relevant field offering services to young people and families.

The post holder will need to demonstrate a high level of self-motivation and carry out their work with great initiative and independently.

The candidate is required to work unsociable hours and offer on call support as agreed with the management team.

The candidate will manage a team of multidisciplinary staff and contribute to the overall operation of the residential services.

Job Type: Full-time

Pay: €56,000.00-€62,000.00 per year

Benefits:

* Bike to work scheme
* Company events

Licence/Certification:

* Irish Driver Licence (required)
* CORU Registration (preferred)

Work Location: In person

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