We are seeking a skilled engineer to join our dynamic team as an AppOps Engineer.
Job Description
In this role, you will be responsible for monitoring the stability and availability of our systems in real-time. You will ensure that our production infrastructure remains stable and available through proactive monitoring and continuous improvement.
Your primary focus will be on ensuring high service quality and minimizing disruptions to end-users and business operations.
Required Skills and Qualifications:
* Bachelor's degree in Computer Science or Information Technology;
* Preferred experience in Technical Support or Service Delivery;
* Good problem-solving abilities and capacity to make informed decisions under pressure;
* Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously;
* Experience with monitoring tools such as Coralogix, DataDog, Netreo, and Solarwinds is beneficial;
* Familiarity with Jira or similar ticketing systems;
* Knowledge of payment systems and financial applications is an advantage;
* Willingness to work rotational shifts, including nights, weekends, and holidays;
* Excellent communication and interpersonal skills;
* Outstanding written and verbal reporting abilities.
Benefits:
We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. With strong private equity investors, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.
Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.