Senior client service director

Customer Focused Retail Leadership Opportunity

We are seeking an experienced retail professional to join our team as a Customer Focused Store Manager. This is a fantastic opportunity for someone who shares our passion for delivering exceptional customer service and inspiring their team through a customer led approach.

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Job Description

This role will involve working closely with the Store Manager to deliver company strategy. You will be responsible for managing store operations, driving sales targets, and improving profitability through effective cost management. Additionally, you will be expected to develop your skills in training and coaching teams to meet customer needs efficiently. Regularly reviewing loss performance reports with the Store Manager will ensure we maintain high standards of safety while minimizing losses.

1. Lead by example by demonstrating strong communication skills that encourage open dialogue throughout the organization.
2. Foster collaboration among colleagues across all departments promoting trust based relationships,