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We are seeking a detail‑oriented and process‑driven Procurement Process Specialist to support the execution and continuous improvement of the full Source‑to‑Pay (S2P) cycle, including a GBS shared services operating model. This role is critical in ensuring seamless procurement operations across sourcing, contracting, purchasing, risk, sustainability and payment activities while driving compliance, efficiency, and service excellence.
What You’ll Do
* Design, document, implement, and continuously improve procurement processes and workflows to enhance efficiency, reduce costs, and ensure compliance with internal and external regulations.
* Create and maintain process and policies in line with best practices and organisational needs, e.g. risk, sustainability and compliance and control requirements, ensuring compliance with Primark’s Financial Control Framework, internal policies and laws and regulations.
* Work with and lead projects for the S2P and GBS Procurement Manager and Procurement Risk Manager.
* Work closely with Finance colleagues to ensure alignment and optimise the full end‑to‑end source‑to‑pay process, including processes managed outside procurement such as purchase order management and payments.
* Develop and optimise operational sourcing activities (e.g., RFX events, spot buys) in collaboration with category managers to ensure alignment with S2P priorities and goals.
* Enable a GBS shared services team to deliver consistent and scalable support to the business.
* Monitor service levels and support issue resolution in line with defined SLAs and KPIs.
* Identify and escalatie process bottlenecks, contributing to continuous improvement initiatives.
* Be accountable for maintaining standardised procurement policies, standard operating procedures, playbooks, templates and workflows across the S2P process.
* Collaborate with the Procurement Digital and Data Manager to identify automation opportunities and optimise system usage.
* Request and use reports and data analytics to track performance, drive insight and improvement from end‑to‑end Source‑to‑Pay.
* Demonstrate strong leadership and influencing skills, working with functional leaders to implement and maintain process excellence, and build trusted partnerships with internal stakeholders to align procurement processes to business goals.
What You’ll Bring
* 3–5 years of experience in procurement operations, shared services, or Source‑to‑Pay processes.
* Working knowledge of S2P systems and tools.
* Ideally, experience of process mapping, modelling and workflow tools.
* Proficient in gathering and interpreting data to make informed decisions about process improvements.
* Strong organisational skills with attention to detail and deadlines.
* Understanding of the importance of the procurement function offering a strong customer service experience with internal and external stakeholders.
* Excellent administration skills, self‑motivated, focused and results‑oriented.
Benefits
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Benefits include healthcare, pension, potential bonus, 27 days of leave plus bank holidays (plus the option to buy 5 more), Tax Saver Tickets, access to a fitness centre and a subsidised cafeteria.
About Primark
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we’re Caring, Dynamic and succeed Together.
Equal Employment Opportunity
Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.
Accessibility and Reasonable Adjustments
If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access or assistive technology, please contact your talent acquisition specialist.
Application Conditions
All offers of employment are subject to background checks, including right to work, reference, education and for some roles criminal and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
REQ ID: JR‑2103
Contact: talent acquisition team.
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