Location:
On site / Dublin, Ireland
Job Type:
Permanent / Full-time
Sector and subsector:
Medical & Healthcare | Nursing & Midwifery
Salary:
Competitive salary
Job Title
Clinical Nurse Manager 3
Department
Emergency Department
Reports to
Assistant Director of Nursing
Overall Purpose of Job
We will provide exceptional patient care in an environment where quality, respect, caring and compassion are at the centre of all we do.
This position's responsibilities include traditional clinical management of staff, alongside assigned projects, program advising for operational management and coordination and administrative activities in support of the multi-disciplinary workstreams within the emergency department.
The post holder will be responsible for the provision of the highest standard of care to patients.
Key Responsibilities and Deliverables
Professional Responsibilities
The delivery of a patient focused service must be the principle underpinning the delivery of services.
Every patient must be provided with the highest standard of service in terms of courtesy, kindness, efficiency and effectiveness.
The post holder will be responsible and accountable for the delivery of a quality patient focused service:
Be responsible for the delivery of nursing care to all patients treated within the department.
Operating as the leader, collaborating with all service line stakeholders to ensure patients receive the most effective, efficient, safest, and highest value service across the continuum of care.
To work with the Assistant Director of Nursing, nursing staff and the ED Consultant Group on the development of the nursing strategy and ensure its implementation in the Emergency department.
Provide leadership in the continual enhancement of nursing practices, service delivery and staff education relevant to the Emergency Department.
Support the strategic direction of Beacon Hospital through managerial leadership.
Communicate effectively with all staff and relevant stakeholders.
Design, develop, monitor and evaluate methods of quality assurance and clinical effectiveness in the emergency department.
Ensure the correct mix of nursing and allied staff are available to deliver services.
Ensure professional protocols reflecting the Code of Professional Conduct of the Nursing and Midwifery Board of Ireland (NMBI) are implemented and monitored regularly.
Operational Management
To work with the senior nursing team and the ED Consultant Group to investigate patients' complaints and provide a timely response in accordance with the Hospital protocol.
Plan, coordinate and implement service needs as assigned by the assistant director of nursing and director of clinical services.
Identifies appropriate internal controls for the department; provides mechanisms to monitor and enforce compliance.
To organise and service inter and intra departmental meetings as appropriate.
To co-ordinate patient service delivery with all relevant disciplines throughout the organisation.
Work collaboratively with other departments to ensure the efficient and effective use of resources.
Liaise with external healthcare organisations (ex: VHI homecare) when/if required.
Work successfully with multidisciplinary teams, working with many different levels of staff and operational management to ensure the service is effectively managed, this includes a strong working relationship with the patient services team regarding the registration, administration, follow up and billing.
Work with assistant director of nursing and the management teams to assess and prioritize service workload based on organizational and departmental goals.
Delegate work assignments appropriately.
Set expectations and monitor delegated activities.
Leadership
Effectively influence actions and opinions of others.
Provide leadership to clinical teams and project teams as identified.
Work as a partner with the organization's leadership in achieving solutions.
Performance Monitoring
Ensure the effective implementation of agreed Service Plans including the execution of corrective programming where necessary for all staff grades within the ED.
Monitors fiscal budget to control operational and capital expenditures while monitoring and adjusting staffing patterns to improve unit productivity.
Active participation in meetings and engagement with relevant stakeholders on emergency department specific items, maintaining a strong working relationship with the Assistant Director of Nursing for the service.
Human Resource Management
Manage nursing and allied staff within the Department with responsibility for their recruitment, appraisal and development.
Provide professional leadership to encourage and guide team development.
To work with the emergency department manager and facilitator ensuring that all new staff to the department receive appropriate induction training, that they have a clear understanding of their duties, responsibilities and actively engage in competency monitoring and education.
In conjunction with the Assistant Director of Nursing, provide a leadership role in the implementation of staff appraisal systems.
Effectively contribute to the development of a positive organisational culture amongst all staff.
To resolve disciplinary issues in accordance with established procedures.
Support the emergency department to pro-actively manage rosters, annual leave, levels of sickness and absenteeism taking corrective action, when necessary.
Planning and Initiating Service Development & Monitoring Quality Standards
To participate in the development and implementation of service expansion and planning within the hospital as it affects the emergency department.
Successfully manage multiple initiatives and adapt to different needs, constraints, and barriers.
Provide leadership role in the planning and attainment of short to long term management objectives.
To assist in liaising with General Practitioners and other hospitals regarding their use of the service covering issues of access, quality and communication.
To ensure that hospital and department protocols are implemented in the process of establishing and monitoring standards of service provision.
To liaise with the appropriate managers of clinical and non-clinical support services in conjunction with nursing and medical staff to agree and audit quality standards, utilising key performance indicators to guide practice and decision making.
Person Specification
Qualifications
Registration with or be registered with NMBI.
Relevant post registration course specific to the Emergency nursing.
Experience
Minimum of 7 years' experience in acute Emergency care environment within the past 7 – 10 years.
Minimum of 5 years' experience at senior level.
Evidence of implementing change and practice development in emergency care.
Multidisciplinary team working.
Job Specific Competencies and Knowledge
Audit and clinical effectiveness.
Quality initiative development.
All posts in Beacon Hospital require a high level of flexibility to ensure the delivery of an effective and efficient service.
Therefore, the post holder will be required to demonstrate flexibility as and when required by their manager or hospital management.
Professional development of self and staff.
This job description is intended to be an outline of the areas of responsibility and deliverables at the time of its writing.
As the Hospital and the post holder develop, this job description may be subject to review in light of the changing needs of the Hospital.
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