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Category: Business Support, Customer Service (Entry)
Job Type: Full-time
ESB's Print Unit (Publishing Unit) is seeking to hire a Publishing Unit Team Member to carry out print and documentation archival services.
The Publishing Unit is ESB's internal print unit, serving all ESB business groups across the whole of the organisation since ****.
We are excited to advertise for a new member for our small dynamic Publishing team.
The successful applicant will be responsible for supporting all departments across ESB in the delivery of internal printing, scanning requests and administering EMPs (ESB Business Line) documentation archiving service.
The successful applicant will be actively involved in the day-to-day operational activities of the unit, ensuring a consistently high level of service in terms of print and print finishing requirements, plus liaising with our archive storage partner to provide a high-level work output while delivering to tight deadlines and providing a quality customer experience.
Potential candidates are required to have a good knowledge of the print and print finishing processes, training for archiving services will be provided.
In support of ESB's strategic objectives of decarbonising electricity, building resilient infrastructure and empowering clients, the successful candidate will be required to adhere to ESB's Net Zero by **** goal, putting sustainability first.
Key Responsibilities
Team Collaboration
- Work as part of the Publishing Unit team, supporting colleagues to deliver high-quality services across ESB.
Printing & Scanning Services
- Provide small and large format printing and scanning for all departments, including reports, bids, brochures, posters, site planning and commissioning packs, design schematics, and construction documentation.
Quality Assurance
- Ensure all finished products meet client specifications and quality standards.
Equipment Management
- Maintain operational efficiency of print and finishing equipment by coordinating with third-party maintenance providers.
Archive Administration
- Manage EMP's documentation archive service (circa 12K units) with our storage partner, including creating new units, updating records, and conducting annual reviews.
Client Support for Archives
- Assist EMP staff with archive unit returns, recalls, and searches in the archives database; liaise with clients and storage provider as required.
Training & Development
- Engage in training on archives administration and related processes to ensure effective service delivery.
Experience and Qualifications
Minimum 3 years' work experience in a digital print room environment.
Working knowledge of Fiery Command Workstation print management software (training can be given if required)
Excellent knowledge of small format printers and large format plotters
Excellent working knowledge of print room guillotine
Good knowledge of Adobe Acrobat Pro
Ability to be part of a team to delivera high level of performance, and demonstrated ability to meet deadlines and manage multiple priorities
The ability to effectively engage with key stakeholders
Working knowledge of Publisher Select print management software desirable
Working knowledge of BM500 booklet finisher desirable
Proficiency in Microsoft Applications including Word, Excel, PowerPoint, Teams, Sharepoint etc
Knowledge of Adobe In-design desirable
Qualifications
Printing qualification or equivalent work experience in a digital print environment working on digital printers and print finishing equipment
Location
This position requires full-time office attendance, Monday to Friday, at ESB Head Office, Fitzwilliam Street, Dublin 2.
Reporting To
Publishing Unit Manager, Engineering & Major Projects
Why Work with Us?
Opportunity to lead Ireland's transition tonet zero carbon future
Career developmentthrough mentoring andtraining
Corporate Social Responsibility Opportunities
Sports and Social Clubs
Networking opportunities
Credit Union
Access to staff well-being programmes
Generous parental leave entitlements
Strong values-based and inclusive culture
Strong commitment to diversity, equity and inclusion
Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Closing Date
5th February ****
Diversity, Equity and Inclusion Statement
ESB is committed to being an equal opportunities employer.
We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.
Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, ******.
About ESB
Join us in our mission to achieve a net-zero electricity system by ****.
ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy.
Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
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