Job Title: Field Service Engineer
Role and Responsibilities:
* Deliver high-quality calibrations, routine servicing, and commissioning of new projects to customers in a timely manner.
* Diagnose and resolve equipment issues efficiently.
* Collaborate with the sales department to promote and quote company products.
* Provide service reports to recommend next steps for potential sales opportunities.
* Demonstrate effective time management and interpersonal skills.
* Manage field activities and implement engineering designs.
* Serve as the primary point of contact to ensure consistent customer satisfaction.
Qualifications:
* Technical qualifications or equivalent experience in electrical and instrument fields.
* Experience with instrumentation equipment, RAMs, HAZOPs, AutoCAD, and CRM systems is desirable.
* Familiarity with calibration software, e.g., Compucal.
* Familiarity with service software, e.g. WorkPal.
* A full, clean driving license.
* The ability to work independently, learn, adapt, and problem-solve as challenges arise.
* A methodical approach to product support, including diagnostics, and development and execution of test programs with a basic understanding of test techniques.
Benefits:
* A competitive salary.
* A progressive career path.
* A pension plan.
* A company van.
* A laptop.
* A phone.
* A food allowance.
This role requires candidates located in Ireland with full rights to work.