Senior IT Field Engineer (Permanent, Field-Based)
We are hiring a Senior IT Field Engineer to support a variety of client sites across the South East. This is a field-based role involving proactive IT maintenance, infrastructure review, and hands-on implementation. A strong focus is placed on network and systems security, detailed documentation, and client advisory.
Key Responsibilities:
* Maintain and support infrastructure: firewalls, switches, servers (on-prem/cloud), PBX, storage, M365, backups, Hyper-V/VMware, endpoint security, etc.
* Conduct security reviews across network and server environments, ensuring patching, access control, and configuration compliance.
* Provide site administration and update technical documentation, including ITGlue and KBs.
* Recommend and implement infrastructure improvements and liaise with stakeholders on planned changes (e.g., firewall upgrades, server work).
Required Skills & Experience:
* Strong hands-on experience with servers, firewalls, networking, virtualization (Hyper-V/VMware), and Microsoft cloud products (Azure, Intune, M365).
* Solid understanding of network security, VPNs, VLANs, ACLs, and endpoint protection.
* Ability to assess and document complex IT environments and communicate clearly with clients.
Preferred Certifications:
* FortiGate NSE4, CCNA, Microsoft Azure/Intune, Windows Server, Virtualization platforms
* Backup and cybersecurity knowledge is highly valued
* Experience using ticketing systems like ConnectWise is a plus
This is a permanent full-time opportunity offering a diverse technical scope, strong peer collaboration, and the ability to make a direct impact on client systems.
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