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Sales support administrator

Mountrath
Cj Sheeran Timber Packaging & Pallets
Sales support administrator
Posted: 22 August
Offer description

CJ SHEERAN is Ireland's largest manufacturer and recycler of timber packaging and pallets, providing a premium quality, sustainable and accredited packaging solution to Ireland and the UK's diverse network of pallet consumers.
Headquartered in Mountrath, Co.
Laois the business has a number of manufacturing sites across Ireland.
The Role:
We are currently undergoing exceptional growth and now have an opening for a Sales Support Administrator to join our busy Sales Division, focusing on purchasing and vendor relations.
In this role you will support the smooth operation of our purchasing processes, ensuring timely order fulfilment and effective communication between sales and customers alike.
An excellent opportunity to join a progressive and dynamic company.
Tasks and Responsibilities:
Reporting to our Sales Director, the position will be primarily based in our Shared Services Centre in Mountrath, Co.
Laois.
Duties will include:
Assist in the purchasing of pallets for resale, ensuring that all orders are processed accurately and efficiently
Engage in cold calling, identifying new opportunities for purchases and resale
Proactively generate leads for new sales and opportunities, prospecting, screening and filtering new business
Support the ongoing maintenance of customer accounts, ensuring accurate records, addressing queries and ensuring customer satisfaction
Making/taking sales calls and dealing with client e-mail queries
Maintain effective maintenance with clients, providing updates, resolving issues and managing any requests they may have
Utilise company systems for order processing, tracking and reporting.
Input data accurately and generate reports to support sales and purchasing decisions
Daily, weekly and monthly reporting through Excel and CRM including trend analysis
Maintenance and upkeep of the company's CRM package
Willingness to travel occasionally across the country to meet with clients, suppliers or attend events when required
Supporting your colleagues in the Sales Division and providing timely and accurate information upon request
Pallet Design System (PDS) software pallet spec generation and upkeep
Pricing pallets/crates using bespoke pricing programme
Scheduling appointments for the Sales Team
Scheduling and minuting of internal sales meetings
Skills and Experience:
Experience in a Sales or related role desirable
Proficient in MS Office
Experience in sales software advantageous
Dynamic individual with excellent interpersonal skills, good sense of humour essential
Ability to work under pressure, multi-task and meet deadlines
Excellent IT skills and experience with CRM software
Excellent communication skills, both written and verbal, ability to get on with people essential
Excellent administrative and organisational skills
Salary commensurate with experience.
Full training provided.
Please submit your CV to ******
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