COMPANY: Independent Trustee Company LtdIndependent Trustee Company is an Irish owned company, established in 1994. We employ over 75 staff, and our focus is to deliver flexible and transparent pension plans for our clients.Over the last 2 decades, our clients have allowed us to become one of the largest providers of self-administered pension structures in Ireland. We administer in excess of €1.6 billion in client funds through over 6,000 pension structures. Our clients are self-employed individuals, professionals, company directors, corporate clients and financial advisors.We pride ourselves on our high-quality service and ensure our staff have the skills and expertise to provide a highly efficient and professional service to our clients and advisors.We are approved by the Revenue Commissioners and the Pensions Authority as Pensioneer Trustee and are regulated by the Central Bank of Ireland. We are also approved Trustee Trainers by the Pensions Authority. We are one of the founding members of the Association of Pension Trustees of Ireland.JOB DESCRIPTIONThe Valuations Administrator will be responsible for the administration of and reporting on our core products and services for a portfolio of clients in a busy team environment. Our core products include Small Self-Administered Schemes (SSAS), Self-Invested Personal Pensions (SIPP), Approved Retirement Funds (ARF), Personal Retirement Savings Account (PRSA), Buy out Bonds (BOB) as well as our unit trust structures.The ITC Group have made the decision to work remotely on a permanent basis. Therefore, this role is exclusively a remote working opportunity.KEY RESPONSIBILITIESThis is primarily an administrative role supporting our clients, intermediaries, sales team and other departments within the Company. The typical day to day workload of a Valuations Administrator would broadly consist of 60% preparing client reports, 30% administration work and 10% client servicing.The main responsibilities of this role include:· Completing and issuing assigned quarterly and annual reporting for all our core products.· Completing and issuing assigned final reports for all our core products.· Allocating daily banking transactions and responsibility for maintaining transactions for view on Client/Broker Portal.· Liaising with numerous third parties including intermediaries, investment companies and banks to obtain scheme valuations.· Ensuring client service standards are upheld by adhering to the procedure's manual and customer charter.· Deliver a first-class service to our Financial Advisors and Clients in line with our company policies and procedures.REQUIRED SKILLS & BEHAVIOURS· Communicate enthusiasm and commitment to achieving objectives and contributes to their team.· Aptitude to organise tasks and manage workload efficiently.· Ability to work both on own initiative and as part of a team.· Listens to the needs of customers and act on what they are saying.· Actively seeks out views, opinions and ideas from others.· Investigate issues/problems to their best ability and seek assistance with basic understanding completed.· Communicates with others in a professional and helpful way, conveying information clearly and concisely.· Actively monitors own performance against personal, team and company targets.· Understands the nature of their job requirements and who these services are targeted towards.· Shows respect for other members of the team and provides support for one another.QUALIFICATIONS / EXPERIENCE REQUIRED· Good understanding of the basic principles of customer service.· Working knowledge of MS Office, Outlook and in any in-house systems.· Experience in data entry roles beneficial.· Experience in accounts roles beneficial.· Business or Financial qualification, beneficial but not required.Job Types: Full-time, Fixed termContract length: 12 monthsPay: €30,000.00 per yearBenefits:Company pensionEmployee assistance programPrivate medical insuranceSick payWellness programWork from homeApplication question(s):Do you have a working knowledge of MS Office, Outlook and any in-house systems?Experience:Customer service: 1 year (required)Work authorisation:Ireland (required)Work Location: Remote