Job Title: Customer Service Representative
Location: Shannon, Clare
Salary: *****k, depending on experience
Working hours:
***********pm Monday – Thursday, *********pm Friday (39 hour week)
This is a 6 month contract with potential to become longer term.
Benefits include; Hybrid working after 6 months, On site gym, Onsite parking and Educational Assistance
I have partnered with our client in Shannon who are looking for an experienced Customer Service Representative to join their established Customer Service team.
About Your New Job:
Providing an excellent level of customer care to B2B customers.
Develop and implement strategies to improve customer service processes and enhance customer satisfaction.
Collaborate with other departments to ensure seamless service delivery and address any issues affecting customer satisfaction.
What Skills You Need
Proven experience in a customer service focused role.
Excellent communication and interpersonal skills.
Ability to handle customer issues with professionalism and patience.
Proficient in using MS Office & ERP software.
Strong experience of working in a corporate office environment.
Strong analytical skills and the ability to interpret data to drive performance improvements.
Ability to work in a fast-paced environment and adapt to changing priorities.
What's Next
Apply now by clicking the "Apply Now" button or e-mail me at ****** with any further queries.
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