Right Cloudis an independent Managed Service Provider with over 20 years' experience delivering cloud-first IT support to SMEs. We're asmall, tight-knit teambased in Dublin city centre, known for our proactive and preventative approach to IT.Unlike most IT roles, we stick to9–5 office hours— no late nights, no weekend firefighting. We work smart, leveraging automation and robust processes to keep things running smoothly.The Role:We're looking for aTechnical Coordinatorto join our four-person core team. In this role, you'll:Provide Level 2 IT support for escalated issues.Coordinate workloads and support the technical team day-to-day.Take on internal management tasks (documentation, policies, continuity planning).Act as a bridge between the technical team and the Managing Director, helping him step back from day-to-day troubleshooting and operations.This is a hands-on role where you'll combine technical problem-solving with organisational oversight to keep the team and systems running smoothly.What We're Looking For:Experience in IT support (Level 2 or equivalent).Strong troubleshooting skills across Microsoft 365, Azure, networks, and security.Organised and detail-oriented, with a collaborative approach.Comfortable taking ownership of internal processes and documentation.Nice-to-have:Microsoft/Azure certifications, MSP experience, or ITIL knowledge.Why Join Us?True work-life balance — 9–5 hours, no overtime culture.City-centre office in Dublin 2.Small team, big impact — your contributions directly shape how we operate.Career growth — clear progression into senior technical or management roles.If you're looking to play a central role in a small, collaborative IT team with a healthy work-life balance, we'd love to hear from you.