IT Support Manager Job Description
The role involves providing technical support and troubleshooting for hardware, software, and network access issues. As the primary point of contact for employees facing technical problems, you will be responsible for diagnosing and resolving these issues quickly to minimize downtime.
You will also be involved in user onboarding, setting up new users with necessary accounts, hardware, and software requirements. Additionally, you will manage IT inventory registers detailing all devices.
* Troubleshoot complex technical issues
* User account management
* Hardware maintenance and repair
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