Operations Control Manager – Transport OperationsWe're looking for an organised, proactiveOperations Control Managerto join our busy transport operation. In this role, you'll be at the centre of daily activity- coordinating dispatch, supporting Transport Managers, engaging with drivers, and ensuring smooth, efficient operations throughout the day. This is an ideal opportunity for someone with strong operational awareness and a passion for keeping things moving. Hours:Monday–Friday, 6:00am–3:00/3:30pm On-call:1 in 3 weekendsKey ResponsibilitiesOversee day-to-day operational control and ensure timely vehicle dispatch.Work closely with Transport Managers to confirm previous day and night-shift jobs for accurate reporting and invoicing.Support customer service teams with recording and distributing problem jobs, ensuring correct rejection codes and timely follow-up.Communicate with customers regarding collection issues or service requests.Distribute driver and helper rosters daily and manage changes efficiently.Record vehicle defects and escalate issues as required.Manage PPE requirements for drivers and helpers.Build strong driver engagement and support positive communication across the team.Mentor a developing "Step-Up" colleague as part of ongoing team progression.Provide management cover during annual leave, requiring knowledge across all delivery streams.Experience RequiredExperience in transport, logistics, or fleet operations.Strong coordination skills and ability to manage real-time operational issues.Comfortable working closely with drivers and customer service teams.Basic understanding of vehicle compliance and Health & Safety requirements.Familiar with rostering, job validation, and operational reporting.Experience supporting or supervising team members. Why This Role MattersYou'll be the person who keeps the operation running smoothly-supporting the team, maintaining service excellence, and ensuring issues are tackled before they impact the customer. If you thrive in a fast-paced environment and enjoy being at the heart of the action, this role is a great fit.