Posted: 11h ago
The role
About Miele
How does a family‑owned company become the global market leader in the premium segment for domestic appliances and a trusted partner for solutions in commercial and medical technology? By striving to always do better and to keep improving. This mindset defines what it means to work at Miele and drives the success of our products. Our approximately 23,000 employees can rely on one thing: those who embrace our commitment to quality will grow – both personally and professionally.
The Miele Service team is an award‑winning service delivery function, supporting the needs of our domestic customers directly in their homes. We hire the best technicians from the white goods sector to join our field service community. Our team is built on a legacy of excellence and innovation that dates back to 1899.
About the role
Opportunities will be full‑time (40 hours per week) with the option to work this across 4 or 5 days a week.
Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with a family feel, and redefining excellence every day.
Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world‑class products to sustain their life and support our sustainability promise.
As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. We have a reward platform where you can earn points to exchange for personal gift cards or products.
About you
Ideally you will have worked in an Appliance engineer or Appliance technician role; however, if you bring technical experience from any industry, what would be advantageous is if it was gained in the electronics, white goods, electrical or gas industry. We are flexible on your background and can offer full training on our appliances. In turn we will support your training to achieve great results in line with our “Immer Besser” philosophy.
Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint.
A gas qualification and experience would be highly desirable but not essential.
What to expect from us
In addition to a strong commitment to your personal development and growth, we can offer you on target earnings of up to €51,396.25, along with a comprehensive benefits package:
Starting salary of €42,128.33 which increases incrementally as you gain skills.
Potential to rise within the first 8 months.
A daily lunch allowance included in salary.
Performance related bonus scheme.
Commission for introducing our customers to products, accessories and care collection.
Optional private use of Company Vehicle subject to relevant HMRC rates.
Contributory pension scheme.
Excellent training and support network.
Active personal development plan and opportunities to further your career.
Substantial discount on all company products.
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