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Technical sales manager

Shannon
Hollybank Trustees Ltd
Technical sales manager
Posted: 11h ago
Offer description

Location: On site / Shannon, Co. Clare, IrelandJob type: Permanent / Full-timeSector and subsector: Energy | Renewable EnergySalary: Competitive salaryReports to: Sales DirectorRole SummaryThe Technical Sales Manager at Fáilte Solar bridges the gap between commercial sales and engineering expertise. This role is responsible for supporting sales with deep product knowledge, designing solutions that meet installer and end-user needs, and providing technical guidance pre- and post-sale.The ideal candidate is both technically competent and customer-focused, capable of building trust with installers, electrical contractors, and commercial clients, while supporting internal teams in delivering solar energy solutions.Key ResponsibilitiesSolution Design & ConsultationSupport sales and account teams by designing solar system layouts and advising on product selection for residential, commercial, and agricultural projects.Technical Sales SupportJoin sales meetings to explain system performance, compatibility, and installation requirements to clients.Training & EducationDeliver product training to installers and staff (in-person or virtual), ensuring correct use of inverters, batteries, and monitoring systems.Product DemonstrationsConduct on-site or online demos for new product lines and technologies, highlighting key features and benefits.Post-Sale SupportAssist with troubleshooting, product warranties, and system configuration queries after installation. Work closely with Procurement and Technical Directors to feedback on installer challenges, emerging needs, and competitor product gaps.CRM & ReportingLog technical support activity, training sessions, and solution proposals in Odoo CRM. Contribute to monthly sales and product performance reports.Key Performance Indicators (KPIs)Volume and value of technically supported salesInstaller training sessions completedResponse time and resolution rate for technical queriesClient and installer satisfaction (measured via feedback/testimonials)Contribution to product launches and solution rolloutsRequired Skills & ExperiencePrior experience in technical sales, solar system design, or electrical engineeringStrong knowledge of solar PV systems, inverters, batteries, and monitoring platformsExcellent communication skills, with the ability to explain technical topics clearly to non-technical clientsFamiliarity with CRM systems (Odoo or similar), layout tools (e.g. PV*SOL, Helioscope), and inverter platformsAbility to work independently and collaborate across departmentsFull clean driver’s licence and willingness to travel within Ireland
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