Job Description
The Access To Care Coordinator will be part of an integrated team that simplifies access to care for patients. The successful candidate will manage reception and switch duties with agility, ensuring the success of the Access To Care team.
The ideal candidate has healthcare experience and is driven to help others make the patient experience as straightforward as possible. They should be a team-player who is adaptable, responsive, and learning-minded in a fast-paced environment.
* Manage all contractor, visitor, and patient pathways daily
* Manage car park enquiries
* Manage call volumes and progress queries left via voicemail
Key Responsibilities
The Access To Care Coordinator will be responsible for:
1. Delivering an excellent patient experience to all stakeholders
2. Managing admissions and communication effectively
3. Ensuring patient confidentiality and adhering to hospital policies
Requirements
The successful candidate must have:
* Excellent administrative and organisational skills
* Excellent interpersonal skills and ability to communicate effectively
* Ability to work in a fast-paced customer-based environment
* Understanding of commitment to patient confidentiality
* Ability to work effectively within a multidisciplinary team
Benefits
As a valued member of our team, you can expect:
* Competitive pay and performance-related pay
* Fully paid maternity and paternity leave
* Critical illness cover
* Performance recognition and rewards
About Us
At [Company], we are committed to delivering people-focused care that's close to home. We shape the future of health through clinical and technological innovation, research, and education.