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Customer service and administration

Goggins Transport Company Limited
Administration
€40,000 - €60,000 a year
Posted: 2 August
Offer description

Join to apply for the Customer Service and Administration role at Goggins Transport Company Limited.

Working from our busy but friendly office on Wexford Main Street, you will work with a team of Customer Service Administrators.

Ideally, we are looking for a candidate with Transport experience; however, if you feel you have transferable skills without Transport experience, please do apply.

Your daily tasks will include but are not limited to:

* Answering phones politely and promptly
* Recording and reporting damages
* Working towards team goals
* Importing EDI files and printing paperwork
* Ensuring EDI files are correct and updated
* Assisting in booking gate passes and permits
* Recording client instructions on TMS
* Making shipping bookings with ferry companies
* Resolving day-to-day issues for timely goods collection and delivery
* Managing customer expectations
* Seeking additional bookings to balance workload
* Updating the task log
* Performing customs functions
* Advising cargo partners of necessary instructions
* Planning and prioritising routes cost-effectively
* Achieving and exceeding targets

Remuneration depends on experience and can be discussed during the interview.

Skills: Customer Service, Administration, Data Entry, Transport Knowledge

Benefits: Fortnightly Payroll


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Other


Industries

* Administrative and Support Services
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